How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

What is our return policy?

Free returns are accepted on any full-price items within 30 days from the date of receipt. Items must be unworn, unaltered, and have all original tags attached. Fragrance, Candles, Sale items and international orders are not eligible to be returned.

How soon will I get my refund?

Customers will receive an email notification when the package is processed at our warehouse and when the refund has been issued.

Customers can select their preferred refund method; original payment or store credit. Refunds will appear on your bank statement 7-10 days after the return is received at our warehouse.

What items are returnable?

  • Full-price items purchased in the last 30 days.

What items are non-refundable?

  • Sale items, fragrance, candles and international orders. 
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